Exchange Policies

Our mission is to simplify your life:

The exchange can be done in-store, and there is a 15 days limit from the day of purchase. The shoes can be exchanged for another size, color, or model, and the product exchanged should be of the same or higher amount. We do not do refunds. We ask that the items are returned clean, unworn, and with all their original tags attached. Shoes must be returned with their original boxes.
*Exchange cost:
In shop exchange: Free of charge
Home delivery exchange: Rs150 (3 days in Portlouis and 4 days other regions)
Postages exchanges: Rs50
 
Please do inform us before you go for an exchange in-store so we can check if the model is available.

 

MISMATCH/OUT OF STOCK PRODUCTS:

In the event if the product be out of stock, Cabana will immediately inform the customer by email or telephone and a full refund will be granted, should Cabana be in possession of the payment.